Contact Information

Ohr Somayach Institutions
22 Shimon Hatzadik St.
POB 18103
Jerusalem 91180, Israel

Phone: (972) 2-581-0315
Fax: (972) 2-532-7162
Returns/Refund Policy

We have a 7-day “No-questions-asked” returns policy on all prints.

If 7 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. Return shipping to us and re-shipping back to you, if applicable, is at your cost.

  • To ensure that your returned print is not lost or damaged, we strongly recommend sending it by certified mail with a tracking number. If we do not receive the print back and the customer does not have proof that it was returned, we cannot issue a refund.
  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS or similar.